IT Support Assistant
Victoria Golf Resort is home to an award-winning 73 Par, 6933-yard Championship 18-Hole Golf Course, designed by Donald Steele & Co and maintained to U.S.P.G.A. standards. Ranked among “The 100 Most Beautiful Courses in the World,” and consistently awarded “The Best Golf Course in the Subcontinent,” Victoria Golf Resort is owned by Rajawella Holdings Limited, a subsidiary of John Keells Holdings.
Responsibilities:
- Provide first-level support for LAN, WAN, WLAN, and VOIP network segments.
- Assist the IT team in maintaining hardware, software, and systems.
- Perform diagnostics, troubleshooting, and network performance analysis to identify bottlenecks.
- Ensure network devices are up to date with the latest patches.
- Maintain accurate documentation and logs for application services, inventory, and licenses.
- Monitor and control IT hardware inventory and application licenses.
Requirements:
- Minimum of 1 year of experience in a similar role.
- Partially or fully qualified with a Degree/Diploma/Professional Qualification in computer hardware and networking.
- Microsoft certifications will be an added advantage.
- Proficiency in software, hardware, and end-user support.
- Strong understanding of network systems and concepts.
- Exposure to cloud computing will be an added benefit.
Location:
This vacancy is available in Kandy.
How to Apply:
If you meet the above requirements, please send your resume to:
📧 Email: hr.jkp@keells.com
(Include the position title in the subject line of your email.)
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