WE ARE HIRING
Help Desk Technician Intern
Key Responsibilities:
- Respond to user inquiries via phone, email, or in person.
- Diagnose and resolve hardware and software issues.
- Install, configure, and update software and hardware.
- Perform routine maintenance on IT systems.
- Maintain accurate records of support requests.
- Assist in setting up new user accounts and workstations.
- Provide basic training to users on IT systems and software.
Qualifications:
- Entry-level candidates are welcome to apply.
- Basic knowledge of computer hardware, software, and networking.
- Excellent problem-solving skills.
- Strong communication and customer service abilities.
- Proficient in Microsoft Office Suite and common IT tools.
- Ability to work independently and in a team.
- Eagerness to learn new technologies.
- Fluent in English and Tamil.
- Reside in the Colombo suburb.
Apply Now!
Email: resume@iposg.com
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